By Jennifer Clements, GFC Land O’ Lakes
When an offense comes, are we controlled by our emotions? Recently, I learned a very valuable lesson after one of my Zoom calls. I led a meeting to discuss a new process roll out. There were a few questions, so I addressed each and asked if everyone felt secure about the information I provided. The response was crickets, and I mean absolute silence. It was awkward, but I gave the right answers, and then moved on.
Later on, someone asked my superior a question, the same question they had asked me, and he provided the same directive. When he finished, there were smiles and nods of confirmation, and I was frustrated. After all, he communicated the same thing I had just said! I didn’t stop to think about why this information could have sounded better coming from someone else.
I was upset but didn’t say a word because the Bible says in Ephesians 4:26, “Be angry but do not sin,” and I was literally repeating Psalms 141:3, under my breath, “Set a guard over my mouth, Lord; keep watch over the door of my lips.” I must admit, sometimes my lips need deliverance. After several hours, I was still upset, and decided to call a friend/co-worker to vent. But, first, I asked how she thought the meeting went, and she said, “I thought it was productive, but we couldn’t understand a word you said, your internet connection was terrible.”
Well, there it was! It wasn’t that they didn’t like the information coming from me; it was a bad connection! The result of seven people working or e-learning from home! I was about to embarrass myself because I allowed my emotions to control me. Being offended is often the choice when failing to understand. This week when there’s an opportunity to get upset, let us strive to understand and not be offended.